At Athena's Revival, we take pride in providing our customers with fast and reliable shipping. We only ship with traceable packages to ensure that your order arrives safely and on time. We understand that our customers want their items as quickly as possible, which is why we always strive to find the fastest and most cost-effective shipping method for each order.
Our shipping rates are calculated based on the weight and destination of your order, and we always work to find the cheapest available shipping option.
Once your order has shipped, we will provide you with a tracking number so you can monitor its progress and estimated delivery date. If you have any questions or concerns about your order, we are always happy to help.
We are committed to providing our customers with a positive shopping experience, and our shipping policy reflects that commitment. Shop with us today and experience fast and reliable shipping for all your purchases!
We want our customers to be completely satisfied with their purchases from our store. If for any reason you are not satisfied with your purchase, we offer a 14-day return policy from the date of purchase.
To initiate a return, please contact us through our contact page and provide your order number and reason for return. Once your return is approved, you will be responsible for mailing back the item to us. Athena's Revival is not responsible for the return shipping cost.
Once we receive the returned item, we will process the return within 48 hours. Refunds will be issued in the original form of payment. Please note that shipping fees are non-refundable.
All returned items must be in their original condition and packaging, including any tags or labels. We reserve the right to refuse returns that do not meet our return policy criteria.
Our goal is to provide our customers with a hassle-free shopping experience, and our return policy reflects that commitment. Shop with confidence knowing that if you are not completely satisfied with your purchase, you can easily return it within 14 days for a full refund.
Information we collect:
- Name and contact information (such as email address, phone number, and shipping address) when you place an order
- Payment information (such as credit card number, expiration date, and billing address) when you make a purchase
- Information related to your use of our website (such as browsing history and search queries)
- Communication history with our customer service team
How we use your information:
- To process and fulfill your orders
- To communicate with you regarding your orders and provide customer service
- To improve our products and services
- To personalize your shopping experience
- To send promotional emails and marketing materials (you can opt-out of these communications at any time)
How we protect your information:
- We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We limit access to your personal information to only those employees and partners who need it to fulfill your orders and provide customer service.
- We never sell or rent your personal information to third parties.
- You have the right to access, update, or delete your personal information at any time by contacting our customer service team.
- You have the right to opt-out of promotional emails and marketing materials.